Refund Policy

At DealNest, we help you compare game prices across dozens of online stores. This policy explains how refunds work when you buy a game after clicking through our site.

Purchases Happen on Third-Party Stores

DealNest is a price comparison service. We do not sell games, game keys, subscriptions, or gift cards ourselves. When you click a "buy" or "visit store" button on DealNest, you are redirected to a third-party merchant (for example Steam, Epic Games, GOG, or a key marketplace) where the actual purchase takes place.

Because the transaction is completed on the merchant's website, the merchant's own refund and return policy applies to your purchase. Please review the refund policy of the store you buy from before completing your order.

No Direct Sales by DealNest

Since DealNest never processes payments and never delivers products, we are unable to issue refunds for any purchase. Any refund request, cancellation, or dispute must be submitted directly to the merchant that sold you the product.

Free Services

Features offered by DealNest itself — such as price comparison, price alerts, and account features — are provided free of charge. Because no payment is involved for these services, there is nothing to refund. If a paid service is ever introduced, its own refund terms will be published on this page before launch.

How to Request a Refund

To request a refund, contact the customer support of the store where you completed your purchase (for example Steam Support, the key marketplace's support center, or the platform holder). They will handle your request according to their own policies.

Not sure which store you bought from, or need help finding the right support channel? Email us at [email protected]

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